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FAQ

Contact & Info

Via the contact link at the bottom of the page, or email us with any questions or comments. Direct email: admin@aim0holiks.com 

Pre-Orders

Please allow around 2-3 weeks for delivery depending on the items availability. We are working as fast as we can to fulfill your order. Thank you so kindly for your patience. 

Return Policy 

We want you to be 100% happy with your order. Returns are accepted for a full refund of the cost of the product. All returns must be shipped back in their original packaging, including any extras shipped along with the order (receipts, etc.) You will be responsible for the cost of return shipping and the refund does not include the cost of originally shipping the order to you.

Exchanges are also accepted if you happen to order the wrong size. You will be responsible for the cost of shipping the original product back, plus the additional shipping charge of sending the new size to you. 

Lifetime Warranty 

 

If ever our merchandise reaches you damaged and unusable, please send us a snapshot of your damaged item, and we'll ship you a free replacement.